Shipping policy
SHIPPING POLICY
Last Updated: November 11, 2026
Thank you for shopping with cormnvello. Our Shipping Policy explains how orders are processed, estimated delivery periods, shipping costs, tracking requests, and support for delayed or missing parcels.
1. PROCESSING TIME
Orders are generally processed within 2–3 business days after payment confirmation.
Business days exclude weekends and US public holidays.
Processing may include payment verification, product preparation, packaging, and transfer to a delivery carrier.
2. DELIVERY ESTIMATES
Estimated shipping transit is 20–45 calendar days after dispatch.
The 2–3-business-day processing period is additional to the shipping transit estimate.
Arrival times are estimates, not guarantees. Customs inspections, carrier disruptions, severe weather, and public holidays may affect delivery.
3. SHIPPING DESTINATIONS
Our primary customer markets are the United States and the United Kingdom.
Available shipping destinations will be displayed at checkout.
4. SHIPPING FEES
Free standard shipping applies when the merchandise subtotal is strictly greater than $30 USD.
For merchandise subtotals of $30 USD or less, any applicable delivery charge will be displayed before payment confirmation.
No undisclosed shipping fees will be added after checkout.
5. TAXES, CUSTOMS, AND DUTIES
Customers will not be required to pay additional import duties, customs clearance fees, or delivery-related taxes beyond the checkout total.
Where necessary, the seller will arrange or cover those costs.
Applicable US sales taxes, UK VAT, and import obligations will be handled in accordance with relevant laws.
6. TRACKING INFORMATION
Tracking details may become available after dispatch.
To request an available tracking number or shipping update, contact alermakelli2429@outlook.com with your order number and the email address used at checkout.
Customer service will assist with the tracking details available.
7. DELAYED DELIVERIES
Shipping disruptions, customs procedures, severe weather, holidays, or inaccurate addresses may delay delivery.
Please contact customer support if a shipment is overdue.
For purchases by UK customers, the extended delivery timeframe must be clearly disclosed and agreed before payment confirmation.
Mandatory remedies for late or undelivered goods remain unaffected.
8. LOST PACKAGES
If a parcel is missing or confirmed lost during transit, email alermakelli2429@outlook.com with your order information.
We will investigate with the carrier and arrange an appropriate replacement at no additional cost or a refund under applicable consumer protection laws.
9. ADDRESS CORRECTIONS
Please check your delivery details before completing an order.
Contact us promptly if an address correction is necessary. Changes may not be possible after dispatch.
10. MULTIPLE PARCELS
Some orders may arrive in separate shipments.
Customers will not be charged additional shipping fees solely because an order is divided into more than one package.
11. SHIPPING SUPPORT
Store Name: cormnvello
Official Website: https://cormnvello.shop
Customer Service Email: alermakelli2429@outlook.com